Privacy Policy

We at Spine Rehab @ Home know you care about how your personal and health information is used and shared, and we take your privacy seriously.  Please read the following to learn more about our Privacy Policy. By using or accessing our website or any of our products, services or applications (the “Services”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Spine Rehab @ Home’s Services is at all times subject to the Terms of Use which incorporates this Privacy Policy.  Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

 What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Services. However, this Privacy Policy does not cover the practices of companies we do not own or control or people that we do not manage. 

We gather various types of Personal Information from our users, as explained in more detail below.  This Personal Information is used internally in connection with our Services, including, without limitation, our actions taken to personalize, provide, and improve our Services, to allow you to set up a user account and profile, to contact you and allow other users to contact you through the Services, to fulfill your requests for certain products and services, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, as described below.

As noted in the Terms of Use, in order to use Spine Rehab @ Home, you must be at least 18 years old. If we learn that we have collected personal information from anyone under the age of 18 without obtaining verifiable parental consent from that child’s parent or guardian, we will endeavor to delete that information as quickly as possible.

If you believe that a child under 18 has provided us with personal information (beyond the Required Information) without our obtaining Parental Consent, please contact us at kyle@spinerehabathome.com.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13.  We urge parents to instruct their children to never give out their real names, addresses, phone numbers, or other personal information, when they are online.

Treatment and Use of Health Information Shared with Providers

Users may be asked to communicate information regarding injuries and pain (“Health Information”) to Providers, which may be stored by the platform and shared with Providers.  Spine Rehab @ Home’s data policies comply with the standards set forth by the Health Insurance Portability and Accountability Act of 1996, as amended by the Health Information Technology for Economic and Clinical Health Act (“HITECH”) and the corresponding regulations, including those at 45 C.F.R. Parts 160 and 164 (collectively, “HIPAA”). However, users are solely responsible for vetting and engaging any Providers before deciding whether to share additional Health Information with such Providers. You acknowledge and agree that any Health Information that you share directly with any Provider, such information is made available to such Provider and used by the Provider, is not subject to the terms of this Privacy Policy. Further, some Providers may not be subject to federal or state health information privacy laws, and disclosure by such Providers may not be prohibited and/or protected by those laws.

Will Spine Rehab @ Home ever change this Privacy Policy?

We are constantly trying to improve our Services, so we may change this Privacy Policy from time to time. We reserve the right to change the Privacy Policy at any time, but if we do, we will alert you to changes by either placing a notice within the Services, on the website, or sending you an email if you have provided us with such contact information.

Please note that if you have opted not to receive legal notice emails from us (or you have not provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them.

If you do not agree with the new Privacy Policy, you may reject them.  However, if the terms are rejected, you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is made effective, such usage demonstrates agreement with all of the changes.

What information does Spine Rehab @ Home Collect?

Information You Provide to Us:

We receive and store any information you knowingly provide to us.

For example, through the registration process and/or through your account settings, we may collect Personal Information such as your name, email address, and phone number.

We may communicate with you if you have provided us the means to do so.

For example, if you have given us your email address, we may send you promotional email offers on behalf of other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, please indicate your preference by contacting us at kyle@spinerehabathome.com.

Information Collected Automatically

Whenever you interact with our Services, we (or one of our partners) automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, “cookie” or “pixel” information, the type of browser and/or device you are using to access our Services, your operating system, screen resolution, and how you may use, or interact with, our Services, and the page or feature you requested.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. “Pixels” or “web beacons” are defined below. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, or to opt-out of some automatic data collection features, but this may prevent you from taking advantage of some of the features of the Services.

Our advertising partners may also transmit cookies, pixels, beacons or other similar tools to your browser or device, or when you click on ads that appear on or within the Services. Also, if you click on a link to a third party website or service, a third party may also transmit cookies, beacons, pixels or similar tools to you. Again, this Privacy Policy does not cover the use of cookies by any third parties, and we are not responsible for their privacy policies and practices.  Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

We may use this data to customize content for you based on your usage patterns. We may also use it to improve the Services – for example, this data can tell us how often users use a particular feature of the Services, and we can use that knowledge to make the Services interesting to as many users as possible.

Will Spine Rehab @ Home share any of the Personal Information it receives?

We neither rent nor sell your Personal Information in personally identifiable form to anyone. However, we may share your Personal Information with the types of third parties as described in this section or elsewhere in this Privacy Policy. 

Agents: We employ other companies and people to perform tasks on our behalf related to the Services, and we need to share your information with them to provide the Services. For example, we may use a payment processing company to receive and process your credit card transactions for us.

Business Transfers: We may choose to buy or sell assets.  In these types of transactions, customer information is typically one of the business assets that would be transferred.  Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

Protection of Spine Rehab @ Home and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Functional Movement Therapy, our employees, our users, or others.

Is Personal Information about me secure?

Access to your account is restricted, requiring a password for your privacy and security.  You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, including the use of standard HTTPS:// encryption protocols and other commercially reasonable measures. Unfortunately, we cannot guarantee complete security.  Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Personal Information can I access?

Through your account settings, you may access, and, in some cases, edit or delete the following information you have provided to us:

●       First and last name

●       email address

●       username

●       password

●       other user profile information and certain content.

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us at kyle@spinerehabathome.com.

Certain users may, depending on your location, have additional rights regarding your Personal Information (e.g. users in California and the European Union (EU)).  Some users have the right to view, amend, or delete the Personal Information that we hold about you, or ask us for a notice identifying the categories of Personal Information that we share with our affiliates and/or third parties for marketing purposes, or request the deletion of any email we hold on you at any time. If this applies to you, you should be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. If you believe you are a user in one of these locations and have any questions relating to your Personal Information, please submit a written request to: kyle@spinerehabathome.com.

What choices do I have?

You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may deactivate your account through the account settings features, however we may retain certain information as permitted under the Terms of Use. Some information may remain in our records after your deletion of such information from your account, unless you are a user in a location which requires permanent deletion of that Personal Information. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. 

What if I have questions about this policy?

If you have any questions or concerns regarding our privacy policies, please send us a detailed message to kyle@spinerehabathom.com and we will try our best to resolve your concerns.