FAQ
If you have further questions about my practice and this type of treatment, please look at some of the Frequently Asked Questions below. If they are not answered in this section, please fill out your information in the Contact section below, and I will get back with you as quickly as possible.
It is the same as in person physical therapy except it is done over a HIPAA compliant live video platform. I perform an in depth assessement of current and past medical history as well as a detailed movement screen to determine which movement patterns are best for each patient. If, at any point during my initial evaluation, I feel that virtual physical therapy is not right for a patient, I will end the session, refund your money, and direct the patient towards the proper provider.
If you are in the medical field, you may already know that insurance companies are always looking for ways to give out as little money to providers as possible. Most of them are companies that look only at the numbers instead of the customers they are suppose to serve. In-network reimbursement rates for physical therapy have been on a steady decline for many years, and the trend will most likely continue. This means that in-network providers are often forced to see multiple patients within an hour in order to make even a small profit.
I collect a flat rate upfront (you can think of it as a copay), and then I bill your insurance, so that it can count towards your out of pocket expenses. As the patient, you will never pay more than the the flat rate for each visit. By billing as an out-of-network provider, you may be able to get your payments applied to your deductible, out-of-pocket expenses, or you may even get some reimbursement back from me if you are to the point where your insurance is paying for parts of your treatments.
By billing in this manner, I am able to see patients 1-on-1 for 1 hour evaluations and follow ups. I believe this is the best value for the patient-provider relationship, and you will ultimately be getting the best care possible at the best value possible.
I have done extensive training on this process, so if you are still unsure or confused about how this works, please type your question or comment in the Contact section below, and I would love to talk with you personally.
I use a platform called Doxy.me, which is 100% HIPAA compliant and patient friendly. Once you schedule a session, you will receive an email with the time and date of the session along with a link that will take you directly to the video session. The patient does not need to download any extra software to their computer.
The patient can use a laptop, desktop, tablet, or phone as long as it has video and microphone capabilities.
Another important aspect is having a strong internet connection. Please assure that no one else in the household is streaming and media such as Netflix, Hulu, or Sling as this will take up all of the bandwidth and diminish the video's connectivity.
1. Make sure you are in a quiet location that will decrease the amount of interruptions.
2. Wear comfortable clothing that allows you to move without restriction.
3. Be safe! Do not attempt a session while driving or being preoccupied with other activities.
4. It may benefit you to click the link a few minutes prior to the session to ensure that your camera and audio are functioning properly.
1. Make sure there is enough space for a 3'x6' treatment table and room to do some functional movements (generally a 10'x10' room works fine).
2. Make sure to wear clothing that doesn't restrict your motion and allows for affected body parts to be seen.
3. Please be ready by the scheduled appointment time. Any time needed for you to get ready will cut into the scheduled amount of time.
Illinois is a direct access state for physical therapy, so you do not need a referral if you are located in this state.
Missouri is not a direct access state, so the patient must receive a referral from a physician, physician assistant, nurse practitioner, dentist, or chiropractor in order to be treated.